Privacy Policy
At Envo Solution (“Envo,” “we,” “us,” or “our”), we understand the importance of your privacy and are committed to protecting the information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you access our online services (the “Services”) through our website https://www.envosolution.com (the “Website”).
Note: Our Privacy Policy may be updated periodically without prior notice. We encourage you to review this policy regularly to stay informed of any changes. By visiting our Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with any part of this policy, please do not use or access our Website. Your continued use of the Website signifies your express consent to our use and disclosure of your personal information as described in this Privacy Policy, which is incorporated into and subject to our Terms of Use.
Collection of Personally Identifiable Information and Other Information
When you use our Website, we may collect and store personal information that you provide to us. Our primary goal is to offer you a safe, efficient, and customized experience, enabling us to tailor our services and features to better meet your needs. While doing so, we collect only the information necessary to achieve this purpose.
You can generally browse our Website without revealing any personal information. However, once you provide us with your personal information, you are no longer anonymous to us. We may specify which information fields are required and which are optional. You have the option to withhold information by choosing not to use certain services or features on our Website. Additionally, we may automatically track certain information about your activities on our Website to better understand, protect, and serve our users. This data may include the URL you came from, the URL you visit next, your browser information, and your IP address.
We use tools like “cookies” on certain pages of our Website to analyze web traffic, measure promotional effectiveness, and enhance user safety. Cookies are small files stored on your hard drive that help us provide our services. Certain features of our Website may only be available through the use of cookies. Cookies also enable us to provide information tailored to your interests. Most cookies are “session cookies,” meaning they are automatically deleted at the end of a session. You are free to decline our cookies if your browser allows, but doing so may limit your ability to use certain features on the Website and require you to re-enter your password more frequently.
You may also encounter cookies or similar devices from third parties on certain pages of our Website. We do not control the use of these third-party cookies.
If you make purchases on our Website, we collect information about your buying behavior. Additionally, if you choose to post messages on our forums, chat rooms, or other message areas, or provide feedback, we will collect the information you provide. This information is retained as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
If you correspond with us via email or other means, or if other users or third parties send us information about your activities or postings on the Website, we may collect this information in a file specific to you.
When you transact on our Website, you may need to provide additional information, such as debit or credit card numbers (“Billing Information”). All transactions are processed by our third-party payment vendors, and we do not collect, store, or maintain any Billing Information. Instead, it is collected and processed through these third-party vendors under the terms of their privacy policies and terms of use.
We collect personally identifiable information (such as email address, name, phone number, etc.) when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) may require registration. We may use your contact information to send you offers related to new products and services, as well as other promotional content based on your previous orders and interests.
Use of Demographic/Profile Data and Your Information
We use your personal information to provide the services you request. If we use your personal information for marketing purposes, we will give you the option to opt out of such uses. We also use your personal information to resolve disputes, troubleshoot issues, promote safe services, collect payments, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates, customize your experience, protect against fraud and other criminal activity, enforce our terms and conditions, and as otherwise described at the time of collection.
In our ongoing efforts to improve our products and services, we collect and analyze demographic and profile data about user activity on our Website. We may also identify and use your IP address to diagnose server issues and administer our Website. Your IP address may be used to help identify you and gather broad demographic information.
We may occasionally ask you to complete optional online surveys, which may request contact and demographic information (such as zip code, age, or income level). This data helps us tailor your experience on our Website, providing content that matches your interests and displaying content according to your preferences.
Cookies
A “cookie” is a small piece of information stored by a web server on a web browser, enabling the browser to remember specific user information. We place both permanent and temporary cookies on your computer’s hard drive, but they do not contain any personally identifiable information.
Sharing of Personal Information
We may share your personal information with our corporate entities and affiliates. These entities and affiliates may market to you as a result of this sharing unless you explicitly opt out. We may also disclose personal information to third parties for purposes such as providing you access to our services, complying with legal obligations, enforcing our User Agreement, facilitating our marketing and advertising activities, or preventing, detecting, mitigating, and investigating fraudulent or illegal activities related to our services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
We may disclose personal information as required by law or in the good faith belief that such disclosure is reasonably necessary to respond to legal processes, enforce our terms, respond to claims that content violates third-party rights, or protect the rights, property, or safety of our users or the public.
In the event of a merger, acquisition, or reorganization, we may share or transfer your personal information to the new business entity, which will be required to adhere to this Privacy Policy regarding your personal information.
Information Protection
We take commercially reasonable steps to protect your personal information, billing information, and other data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, please understand that no security system is impenetrable. We cannot guarantee the security of our databases or that your information will not be intercepted while being transmitted over the Internet. Email communications to and from the Website may not be secure, so please take special care when deciding what information to send via email.
Your Consent
By using the Website and/or providing your information, you consent to the collection and use of the information you disclose in accordance with this Privacy Policy, including the sharing of your information as described herein.
If we make changes to our Privacy Policy, we will post them on this page so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.